Company | Glocell Retail Solutions | ||
Reference # | B170 | ||
Published | 13/05/2022 | ||
Contract Type | Permanent | ||
Location | Johannesburg, Gauteng, South Africa | ||
Introduction | We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services at people who do not have easy access to bank accounts, and we allow them the convenience of being able to transact where and when they want to. Our good reputation is our license to operate |
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Job Functions | Sales | ||
Industries | Telecommunications | ||
Specification | Responsible for servicing existing customers, identifying new customers and following up on all leads. |
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Requirements | RESPONSIBILITIES Sales and Revenue Targets Ensure all, customer acquisition, retention and revenue targets within your territory are achieved. Grow starter pack sales, connections and activations Grow existing customer base revenues through wider product mix per the business’ innovation pipeline. Maintain and grow key relationships within the merchants and their key downstream base. Business Development and Growth Cold Calling – Ensure that at least 1 sales appointment is made per day with prospects to grow the business. Active pursuit of customer leads generated with the group of our partners companies. Ensure that all existing clients are visited strictly according to call schedule Sales call planning and execution, in adherence with call duration by customer. Execution of instore activities, point of sale material and promotional activities per the business calendar. Customer Retention Professional account management including monthly customer account reviews. Provide performance insights to customer including sales volumes, connections, activations, base growth and customer statement. Engage with business analyst and customer interaction centre to develop a comprehensive account review by customer. Ensure Customer retention targets are met Customer Activations Stimulate starter pack sales by planning and executing effective activations to: - Create consumer awareness - New starter pack sales and connections Consumer activations should be executed on a monthly basis Establish and maintain strong business relationship with networks sales and marketing teams in your territory Enlist support of your local network teams to plan and execute effective consumer activations RICA Activity Conduct RICA training of your customers and their base of merchants Maintain a close working relationship with the business analyst to monitor RICA activity at every customer in order to meet connections and activations targets Administration Ensure sales administration is up to date at all times Sales call plans are completed timeously Sales and market surveys are executed as required by business from time to time Self-Management Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs BEHAVIORAL COMPETENCIES Customer Focus Communicates Effectively Ensures Accountability Plans and Aligns Interpersonal Savvy Being Resilient Tech Savvy Collaborates Situational Adaptability Directs Work Manages Conflict Action Oriented SKILLS Verbal Communication Computer Skills Sales Planning and Coordination Account/Client Management Action Planning Planning and Organizing Commercial Acumen Customer System Operation Customer Service Delivery EDUCATION Matric Relevant tertiary qualification EXPERIENCE Minimum of 2 years marketing and sales experience |
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Job Closing Date | 27/05/2022 | ||
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