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South Africa

Communications Specialist

Company Eskom Pension and Provident Fund
Reference # CS01
Published 17/11/2021
Contract Type Permanent
Salary Market Related
Location Bryanston, Gauteng, South Africa
Introduction
To deliver on communication activities including planning and delivery; implementation of communication campaign plans; improved communication processes and adopt new technology for enhanced communication effectiveness, member-centricity and an enhanced brand and reputation for the Fund.
Job Functions Communications
Industries Financial Services
Specification
Content management

Ensure that all communication messages to be sent out are aligned with the communications strategy.
Deliver communication content, as required, by setting up relevant engagements i.e. media releases, stakeholder engagements, speeches, boilerplates etc. in order to achieve stipulated objectives.
Ensure message output and content is of a high quality and standard i.e. no grammatical and spelling errors, and written with the specific target audience in mind.
Partner with stakeholders to develop appropriate message framework for the specific messages, aligned with the EPPF’s strategy in the implementation of change communication.
Research the internal and external environment (legislative changes, organisational culture, industry trends etc.) and collaborate with key internal stakeholders to advise on appropriate positioning of messaging.
Edit and contribute to all formal and informal publications (newsletters, annual report, member guide etc.),
Roll out change communication plans, in line with best practice as directed by Head of Communications.


Internal communications

Utilise internal communication processes and channels within the business to improve the flow of information and the effectiveness of communication (including adherence to compliance communication).
Develop and/or streamline internal communications processes, making recommendations for improvement to relevant stakeholders and assisting in the implementation.
Recommend new and creative ways to facilitate top-down and bottom-up communication.


Media relations and other external communications

Support the Head of Communication with Crisis Management by working with media/crisis management agencies in the management and/or prevention of crises.
Support the Head of Communication with external communications requirements/projects
Arrange media and crisis communication training with service providers for appointed spokespeople and front office staff, as required.
Support on strategic positioning of all company messaging to external stakeholders (media, stakeholders, public) in order to promote the correct brand image.
Leverage platforms to maximise exposure for the organisation (e.g. identify and suggest speaker opportunities, content planning and messaging for conferences and other public forums).
Draft media responses in consultation with relevant subject matter expert(s).


Provide input to the management of the section

Assist the Communication Manager in the compilation of comprehensive business reports for this function
Support implementation of processes and procedures that are relevant to the section and enhance service delivery.
Requirements
Bachelor’s degree in Marketing, Communications or related discipline
5 years job-related experience and relevant experience (preferably in a corporate communication role or a communications agency).
Job Closing Date 01/12/2021
   
   
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Last Updated: 30-6-2021 [21.06.02.21]
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