South Africa

Business Partner

Company Telesure Investment Holdings
Reference # BPkzn2022
Published 22/12/2021
Contract Type Permanent
Salary Market Related
Location Durban, KwaZulu-Natal, South Africa
About The Company
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of
South Africa’s leading financial service providers. Our portfolio includes short-term
insurers, a long-term insurer, health insurance as well as an insurance and
personal finance comparison platform. Our origins date back to 1 June 1985,
and we have since grown into a group of subsidiaries that includes some of
South Africa’s most loved and recognisable brands. We exist to continuously
find better ways to give people peace of mind, whether it is to protect what they
own, their loved ones or their greater ambitions and life plans. We bring
customer-focused innovation and service excellence to the financial services
industry. We’re an undivided team who believe in leading through technology
and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL
has a vast global footprint.

Job Purpose
Assists in planning and implementing pursuit of strategic opportunities for
Business Insurance, by cultivating client relationships or other commercial
relationships and identifying new markets for Business Insurance products or
Job Functions Advisory,Business Development,Financial Planning,Product Management
Industries Insurance
Business Development
Monitor and assess sales and market data for a specific geographic region and
market segment; and produce reports that will assist management in formulating
strategy and identifying areas in the market where business can be developed.

Customer Relationship Development / Prospecting
Develop and implement relationship management plans for complex potential
customer accounts to identify and build relationships with relevant decision
makers and influencers within the customer organization and to enable effective
two-way flow of information and resolution of issues.

Customer Needs Clarification
Set clear objectives for each sales call; develop and make presentations that are
tailored to the known interests, needs, issues, and concerns of decision makers
and influencers within the customer organization; gather and analyze relevant
information; and gain agreement to a statement of customer requirements.

Sell Customer Propositions
Use personal expertise to identify the complex standard products and/or
services offered by the organization that meet the customer's needs, together
with quantities and product configurations. Present these to the customer with a
clear rationale and at standard commercial terms, referring to senior colleagues
where necessary to ask for concessions (e.g., price reduction) that gain the
customer's agreement.

Sales Opportunities Creation
Develop a personal network within the business sector and represent the
organization at business sector events. Obtain market intelligence and enhance
the visibility and reputation of the organization, its products, and its services.

Customer Relationship Management / Account Management
Develop and implement a customer contact plan to communicate product
launches and engage the customers in relevant sales campaigns. Act as first
point of contact for customer queries and complaints and resolve these, referring
complex issues to others and ensuring that the customer receives an
appropriate response.

Customer Relationship Management (CRM) Data
Enter customer information that has been gathered through research and/or
through direct customer contact into the customer relationship management
system, to ensure that the organization has quality data to enable effective
customer retention and business development activities OR Ensure that team
members maintain up-to-date customer relationship management data,
identifying and resolving issues.

Operational Compliance
Maintain and renew a deep knowledge and understanding of the organization's
policies and procedures and of relevant regulatory codes and codes of conduct,
and ensure own work adheres to required standards.

Personal Capability Building
Develop own capabilities by participating in assessment and development
planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation (CPD, Class of Business) where
relevant to improve performance and fulfill personal potential. Maintain an indepth
understanding of technology, external regulation, and industry best
practices through ongoing education, attending conferences, and reading
specialist media.
General Education
Matric/SAQA Accredited Equivalent (Essential)
Full FAIS accreditation (150 credits) (Essential)
RE 5 (Essential)
RE 1 (Advantageous)

General Experience
3-6 years industry and commercial experience

You will need to ensure you have your own reliable motor vehicle to use (Essential)

*SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and
its subsidiaries with certified evidence that their qualification(s) meet the
equivalent NQF level required for this role at time of application. As a registered
Financial Service Provider, we are mandated to ensure that all our
representatives are and remain fit and proper at all times. By applying for this
role, you consent to having your relevant qualification and or accreditation or
confirm that you are working towards meeting the competency requirements.
Job Closing Date 16/02/2022
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Last Updated: 30-6-2021 []
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