South Africa

Rooms Division /Assistant Resort Manager

Company Beekman Group
Reference # 11/03
Published 17/05/2022
Contract Type Permanent
Location Central Drakensberg, KwaZulu-Natal, South Africa
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Cayley Lodge in Drakensberg. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Job Functions Hospitality,Management
Industries Hospitality,Hotel / Catering / Hospitality / Leisure
Full Management responsibility of a Front Office Operation of a large and very busy Resort property including:
oGeneral Front Office administration, telephone, reservations, reception
oManagement and administration of communications with online booking platforms as well as with Head Office Departments
oDealing with guest queries, requests and complaints and management of guest relations
oRevenue and Statistics control and management
oHandling & recording of cash & other income
oManagement and administration of all front office staff including Drivers
oProcurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takes
oInteraction & liaison with all departments and areas including outsourced functions
oPerform Duty Management functions
oProvide assistance to the Resort Manager in any areas required and be able to provide Management backup for same
•Proven Front Office and Rooms Division experience and Skills and a history of experience in the Hospitality industry
•Excellent knowledge of all aspects of Hospitality Operations including Timeshare as well as Hotel / Resort operations
•Proven management skills including: Guest & Staff relations and administration
•Computer literacy skills including: Excel, Word and practical experience of Hospitality Property Management systems (Reception Desk,
Opera/Fidelio, Semper, Apex, Hotelier etc.,)
•Desire and ability to work in a fairly remote location
•Ability to work under pressure and without supervision
•Attention to detail
• Proven communication skills
•Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
•Own transport and a valid drivers license essential
Job Closing Date 01/06/2022
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Last Updated: 16-3-2022 []
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