At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000 devices we provide a distribution footprint across all income groups, 85% of our income comes from merchants in the informal sector

The incumbent is responsible for executing and supporting the administrative function for the regional teams. This includes, but is not limited to, effectively managing and updating various systems and databases, contributing to stock control, overseeing document sign off processes as well as general office administration

Maintenance and Update of Ulysses
Opening and closing of call-outs on Ulysses
Monitoring and prioritising of call outs logged to Ulysses according to their BLD tiers
Print tasks and assign to appropriate Technicians
Ensure stock transfer is complete and up to date within the various baskets
Enter accurate notes on all outstanding tasks on status of calls are entered and updated daily

Stock Control
Maintain minimum stock levels of hardware and ensure stock is ordered timeously
Ordering and verifying of all stock received and ensuring that there is enough to meet daily needs.
Monthly Stock take of hardware and ensure that all hardware stock received can be accounted for on Ulysses
Ensuring that stock schedules are submitted weekly and monthly

Manage Sign off Documents (SOD)
Ensure that all information requested is completed in detail and signed off by both the Merchant and the TSC concerned
Scan and attached these Sign off Documents in Ulysses

General Office Administration
Compile weekly Upliftment report
Compile Company vehicle inspection and usage report (logbook)
Send and receive faxes
Send and receive courier parcels
Order stationery as needed
Reception & Secretarial duties where necessary
General filing as required
Liaise with call center regarding logging of calls

Manage Sign-off Documents
Ensure that all information requested is completed in detail by the Merchants
Scan and attached these Sign off Documents in CRM

Reporting
Compile reports for the week checking all call outs.
Submit stock schedule indicating missing assets and reason for missing assets.
Compile weekly Upliftment report
Reporting – Compile weekly call-out report and stock report

Customer Service
To offer excellent customer service to all internal and external customers
To display a customer orientation
To embody the “customer is king” philosophy

BEHAVIORAL COMPETENCIES
Ensures Accountability
Plans and Aligns
Collaborates
Communicates Effectively
Verbal Communication
Computer Skills

EDUCATION
Matric
Secretarial and/or Administrative Diploma

EXPERIENCE

5 years Secretarial and/or Administration Experience
ADDITIONAL INFORMATION Basic Microsoft Word/Excel/Outlook/PowerPoint