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South Africa

Call Centre Team Lead

Company Educor (Pty) Ltd
Reference # CCTLKZN001
Published 06/05/2022
Contract Type Permanent
Salary Market Related
Location Pinetown, KwaZulu-Natal, South Africa
Introduction

Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum.
Job Functions Academic,Sales
Industries Academic,Education
Specification
Call Centre Team Lead
Pinetown, Durban
Market Related plus commission

To effectively coach, supervise and coordinate the daily sales activities of the sales team to achieve and exceed the set sales targets

Duties and responsibilities:
Monitor and motivate direct reports in order to reach agreed sales budgets
Deliver excellent customer service
Carry out accurate and efficient sales related administration
Display and apply extensive product knowledge
Display accurate and efficient use of ICAS and CRM systems

Educational requirements
Grade 12
Relevant qualification/diploma/degree with sales and marketing is advantageous
Minimum 3 years working experience in similar role
Computer literate
MS proficient
Requirements
Educational requirements
Grade 12
Relevant qualification/diploma/degree with sales and marketing is advantageous
Minimum 3 years working experience in similar role
Computer literate
MS proficient
Job Closing Date 01/07/2022
   
   
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Last Updated: 16-3-2022 [22.03.01.01]
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