South Africa

System Analyst

Company Telesure Investment Holdings
Reference # SA11/05/22
Published 11/05/2022
Contract Type Permanent
Salary Market Related
Location Gauteng Area, Gauteng, South Africa
The Systems Analyst contributes to the organisational goals by designing new IT solutions and / or modifying, enhancing and adapting existing systems to integrate new features and improvements with the aim of improving business efficiency and productivity.
Job Functions Information Technology
Industries Insurance,IT - Information Technology

•To oversee new system implementation including data migration.
•To provide insights and assistance in the testing approach ensuring sufficient test coverage.
•To provide insights and assistance in the deployment approach minimising unnecessary system down-time / failure.
•To work closely with colleagues, developers, testers and project / business stakeholders to ensure technical compatibility and user satisfaction.
•To identify options for potential solutions and assessing them for technical suitability.
•To effectively implement the architectural roadmap and framework by designing solutions accordingly.
•To create and / or maintain relevant system(s) design documentation.
•Deliver the Telesure Service Way through personal effort and through others.
•Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.

Essential Competency Requirements

Working with People:
•Shows respect for the views and contributions of others.
•Reconciles conflict.
•Builds team spirit.
•Listens, supports and cares for others.
•Consults others and shares information and expertise with them.
•Adapts to the team and fits in well.

Writing and Reporting:
•Writes convincingly.
•Writes clearly, succinctly and correctly.
•Avoids the unnecessary use of jargon or complicated language.
•Writes in a well-structured and logical way.
•Structures information to meet the needs and understanding of the intended audience.

Following Instructions and Procedures:
•Appropriately follows instructions from others without unnecessarily challenging authority.
•Follows procedures and policies.
•Keeps to schedules.
•Arrives punctually for work and meetings.
•Complies with legal obligations and safety requirements of the role (e.g. FAIS etc.).

Relating and Networking:
•Easily establishes good relationships with customers and staff.
•Builds wide and effective networks of contacts.

Analysing: Information Processing / Analysing / Problem Solving:
•Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships.
•Probes for further information or greater understanding of a problem.
•Makes rational judgements from the available information and analysis.
•Demonstrates an understanding of how one issue may be a part of a much larger system.

Delivering Results and Meeting Customer Expectations: Customer Orientation / Telesure Service Way:
•Focusing on customer needs and satisfaction as per the Telesure Service Way.
•Delivering Results & Meeting Customer Expectations: Results Focus / Driving for Results:
•Sets high standards for quality and quantity.
•Monitors and maintains quality and productivity.
•Consistently achieves project goals.
•Works in a systematic, methodical and orderly way.

Presenting and Communicating Information:
•Speaks Fluently.
•Express opinions, information and key points of an argument clearly.
•Create presentations and / or undertakes public speaking with skill and confidence.
•Responds quickly to the needs of the audience and to their reactions and feedback.
•Projects credibility.

Desirable Competency Requirements:

Learning and Researching:
•Rapidly learns new tasks and commits information to memory quickly.
•Demonstrates an immediate understanding of newly presented information.
•Gathers comprehensive information to support decision making.
•Encourages an organisational learning approach (learns from successes and failures and seeks feedback).

Creating & Innovating : Innovative / Entrepreneurial Thinking :
•Identifies business opportunities for Telesure.
•Produces new ideas, approaches or insights
•Creates innovative products or designs.
•Produces a range of solutions to problems.

Adhering to Principles and Values: Cultural Interpersonal Effectiveness:
•Relates well to people in a diverse environment.
•Promotes and defends equal opportunities.
•Builds diverse teams.
•Encourages organisational and individual responsibility towards the community and the environment.

Adhering to Principles and Values:
•Upholds ethics and values.
•Demonstrates integrity.

Achieving Personal Work Goals and Objectives:
•Accepts and tackles demanding goals with enthusiasm.
•Works hard and puts in longer hours when it is necessary.
•Seeks progression to roles of increased responsibility and influence.
•Identifies own development needs and makes use of developmental or training opportunities.
•Grade 12 (Standard 10) with University Entrance (NQF4)
•Systems Analysis Certification

•A recognized software development certification / diploma / degree


•Minimum 4 years’ experience in a software development role
•Minimum 2 years’ experience in an Analyst role (Business/System)
•Experience in design and implementation

•Financial Services Experience

NB: Applicants who have not received any correspondence from us within 30 days from the closing date can consider themselves unsuccessful
Job Closing Date 19/05/2022
Share on
Last Updated: 16-3-2022 []
Webserver: SkillsMap (08)