South Africa

Lead Administrator

Company Telesure Investment Holding
Reference # LA/2022/05
Published 13/05/2022
Contract Type Permanent
Salary Market Related
Location Durban, KwaZulu-Natal, South Africa
An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.
Job Functions Call Centre
Industries Financial Services,Insurance
Operational / Technical / Financial Results:
Growing client base of the company by achieving agreed closing ratios
Achieving quality targets in compliance with relevant quality procedures (SQA)
Extending correct premiums and cover to clients by capturing information according to quality standards

Personal Competence Results:
Ensure effective updating of own knowledge (systems, processes etc)

Innovation Results:
Contribute to optimising work practices and procedures

Relationship Results:
Effectively build and maintain relationships with colleagues, service providers and clients

Customer Results:
Provide an efficient and quality service to client on contact valuing client retention
Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk
Essential: Matric / Grade 12/ SAQA Accredited Equivalent
Previous sales, retentions or customer service experience essential
Insurance/retail environment in sales
Job Closing Date 20/05/2022
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Last Updated: 16-3-2022 []
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