To provide desktop maintenance support to all end users within the organization.

a.Perform on-site analysis, diagnosis, and resolution of desktop and other communication equipment problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
b.Collaborate with system administrators to ensure efficient operation of the company’s desktop computing environment.
c.Prepare tests and applications for monitoring desktop performance and provide performance statistics and reports.
d.Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
e.Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
f.Ensure the security of desktops, laptops, communication lines, and equipment; by carrying routine audits, analysis of logs, backups and identification of potential issues with IT infrastructure -1

1.Qualifications required:

i.Minimum academic qualification: Bachelor’s Degree in Information Technology or any other related course from a recognized institution
ii.Professional Certification is an added advantage

2.Experience required:
i.General work experience (years): Three (3) Years of relevant working Experience
ii.Specific to the position (level/discipline/years): 1 year
iii.Industry: Manufacturing

3.Key competencies and skills:

a.Excellent Communication and interpersonal skills.
b.Expert ICT skills
c.Problem solving, with strong analytical skills
d.Customer service skills
e.Innovativeness and Creativeness
f.A team player
g.Project Management, Planning & organizing Skills